ZeroBarsWeather — Privacy Policy

Clear privacy promises with short retention and no selling/sharing.

Effective date: October 02, 2025
Controller: Maulsby Group, Inc.
Contacts: privacy@zerobarsweather.com | support@zerobarsweather.com


Our promises


- Data minimization: Collect only what’s needed to run the service.
- No selling / sharing: We never sell or share your data with third-party marketers.
- Short retention: We delete data as soon as possible and keep it only as long as required by law.
- Transparency: You see what we collect, why, and how long we keep it.
- LE requests: We require valid legal process, narrow scope, notify you when permitted.


> We don’t store personal weather-query data beyond what’s needed to generate a reply — it’s purged within ≈ 2 hours.


What we collect / why / retention


| Category | Purpose | Retention |
|---|---|---|
| Phone # | Send replies, manage opt-in/out | While you use service; kept indefinitely on do-not-text list after STOP to honor opt-out |
| Message content (lat/lon, TIP/TIPS/HELP/STOP/START) | Generate reply, support, opt-out handling | Weather queries purged ≈ 2 hrs; HELP/STOP logs kept as needed for carrier compliance |
| Metadata (timestamps, routing IDs) | Reliability & abuse-prevention | ≈ 30–90 days, unless needed longer for security/legal holds |
| Tips info | Amount + timestamp; payment details handled by Stripe | Kept as required for accounting/tax (often up to 7 yrs) |
| Support emails | Help you + keep records | ≈ 1 yr unless law requires longer |


> SMS is not end-to-end encrypted; carriers and gateways process messages to deliver messages — avoid sending sensitive data over SMS.


We don’t do


- No sale or “sharing” for cross-context ads.
- No ad tech or data-broker feeds.
- No tracking history beyond the single query you send.
- No model-training on your message content.


Processors


- Only essential service providers (e.g., SMS carrier/gateway, cloud host, Stripe) — bound by contract to use data solely to serve us and protect it.


LE requests


- Need valid legal process (subpoena / court order / warrant for content).
- Narrow over-broad requests, notify user when permitted.
- May publish aggregate transparency stats.


Your rights


- STOP any time to opt out; START to re-opt in.
- Access/Deletion/Correction: email privacy@zerobarsweather.com or text PRIVACY for instructions — verified requests handled within legal time frames (≈ 45 days in US).
- We keep a suppression list to respect opt-outs.


Children


Not intended for < 13; if we learn a child under 13 used it, we delete the data.


Security


Least-privilege access, encryption-in-transit, logs, deletion schedules. No system is 100% secure — take normal precautions.


Data retention


We keep personal info only as long as needed to deliver the service and meet legal/financial obligations; then delete or de-identify.


Changes


Material updates announced via service or website; “Effective date” is updated.


Contact


Privacy questions: privacy@zerobarsweather.com.